MODULE 3: RESPONDING TO AND REPORTING SECURITY INCIDENTS

 

As a requirement by the Swiss Government, private security service providers and other entities engaged in connected services, and their personnel must comply with and be trained on the provisions of the Federal Act on Private Security Services Abroad (PSSA).

This Module is designed for personnel of private security companies to enable them to understand basic human rights and international humanitarian law principles which may become applicable in the conduct of their duties. The Module also covers some of the key best practices guiding the response to and reporting of security incidents as well as human rights violations. 


By the end of this course, the participant should be able:

  • Understand and apply the human rights and international humanitarian law principles and standards that govern security personnel behaviour
  • Understand the procedures to be followed before, during, and after the use of force
  • Recognise the importance of reporting incidents promptly and correctly

*The course does not require prior knowledge of law, international humanitarian law or human rights. 


Course content


The Module on Responding to and Reporting Security Incidents is a 3-hour classroom based and practical training targeted at the personnel of private security companies. 

The Module is structured in a manner that enables participants to appreciate the theory and practice when it comes to responding to security incidents. It also improves their understanding of how to report such incidents when they occur.  

Divided into 2 sections, the Module is broken down into digestible content for the participants. The Module also incorporates real-life scenarios of incidents which security personnel may face while on duty and demonstrates how these can be addressed while applying human rights and international humanitarian law principles as well as industry best practices.

 

*The course can be taken online or offered in a classroom setting (in line with COVID-19 measures). 

Please note that for Swiss companies with operations in fragile parts of the world, which are under the obligation to provide such training to their employees, the course can be taken either as a two-day face-to-face workshop or as a blended learning course integrating this online Module accompanied by a one-day face-to-face training for the practical parts of the Module.


General Behaviours

Responding to security incidents may be a challenge for any security professional. But with the right information and skills, security personnel can easily defuse situations or prevent them from happening altogether. In this first section of the Module, we look at some desirable general behaviours which all security personnel should work towards incorporating in their day-to-day tasks. 

Incident Reporting 

Every incident must be properly reported, both as a best practice and as a legal requirement. When security personnel witness violations of domestic law, human rights or international humanitarian law, they must promptly report these through the proper channels. This section covers these issues as well as the positive effects of proper incident reporting. 

Example Curriculum

  Introduction
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  Section 1: General Behaviours
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  Section 2: Incident Reporting
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This course is closed for enrollment.